Return and refund policy

At B&W Store, we want you to love what you wear.

 📦 RETURNS - Returns accepted within 7 days of delivery - Item must be unused, unwashed, and with original tags - Size exchange is available (subject to stock)

 ❌ NON-RETURNABLE ITEMS - Items that have been used or washed - Items without original tags - Sale/discounted items

 🔄 EXCHANGE PROCESS 1.

📱 Contact us on Instagram: @blackwhitefitstore                                                                           Email : blackwhitefitstore@gmail.com

DM us for:
- Order queries
- Size help  
- Returns & exchanges
- Any questions!

We reply within 24 hours ⚡

2. Share your order ID and reason 3. We will guide you through the exchange

 💰 REFUNDS - Refunds processed within 5-7 business days - Refund will be credited to original payment method - COD orders: Refund via bank transfer

 🚚 RETURN SHIPPING - Customer bears return shipping cost - We bear shipping cost only if wrong item was sent  

📞 CONTACT US - Instagram: @blackwhitefitstore                                                                        Email: blackwhitefitstore@gmail.com

 Thank you for shopping with B&W Store! 👻

Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.